PEO Authority

Obsidian HR

Regional PEO
Charlotte, NC·Founded 2014·Serving 5-500 employees
No reviews yet·
8
States Served
5
Services
4
Industries
5-500
Serving

About Obsidian HR

Obsidian HR is a Charlotte, North Carolina-based PEO providing payroll, employee benefits, HR outsourcing, and compliance services to growing businesses in the Southeast. The company focuses on delivering a high-touch, personalized PEO experience to small and mid-sized companies seeking to reduce administrative burden and improve employee benefits offerings.

Certification Status

Not IRS CPEO Certified

Obsidian HR does not currently hold IRS CPEO certification. This does not necessarily indicate a problem — many reputable PEOs operate without it. We recommend verifying their financial stability, NAPEO membership, and state licensing directly.

Why businesses choose Obsidian HR

✓IRS CPEO certified Colorado-based PEO founded in 2018, backed by ProService Hawaii with 25-plus years of industry experience
✓Dedicated local Colorado service team with 97% of client calls answered before voicemail - responsiveness is a core value
✓Full-service PEO offering payroll, benefits, HR, workers compensation, risk management, and compliance for Colorado businesses
✓Combines the institutional knowledge of a major PEO parent with the face-to-face availability of a local Colorado team
✓Serves small and midsize businesses across Colorado with customized HR solutions and proactive strategic guidance

Company Details

Headquarters
Charlotte, NC
Founded
2014
Serving
5-500 employees
CPEO Certified
No
Coverage
8 states
Company Type
Regional PEO

Obsidian HR in Your State

Browse PEO options and compare providers in each state where Obsidian HR operates.

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Pros & Cons

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Pros
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ProService Hawaii Institutional Backing
As a subsidiary of ProService Hawaii - the largest HR provider in Hawaii serving over 35,000 employees and backed by Silver Lake, a global leader in technology investing - Obsidian HR clients benefit from enterprise-level systems, benefit pools, and HR expertise that a standalone Colorado startup could not deliver independently.
✓
Genuinely Local Colorado Team
Unlike national PEOs that assign generic call center support, Obsidian HR operates with a dedicated Colorado service team whose members come from diverse industries across the state. Clients work directly with people who understand the Colorado business environment, labor market, and regulatory landscape.
✓
CPEO Certification with Exceptional Service Standards
IRS CPEO certification ensures federal tax compliance assurance, while a 97% pre-voicemail call answer rate reflects an operational commitment to responsiveness that distinguishes Obsidian HR from larger national providers where account team access is often harder to obtain.
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Cons
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Colorado-Focused Coverage
Obsidian HR built its team and service model around Colorado businesses. Companies with significant employee populations outside the state may find national PEOs with broader geographic infrastructure a better fit for their multi-state operations.
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Newer Provider Track Record
Founded in 2018, Obsidian HR has a shorter independent operating history than many PEOs in this directory. While ProService Hawaii provides strong institutional backing, the Colorado operation itself is relatively young by PEO standards.
PEO Authority Editorial Note

Obsidian HR was founded in 2018 in Denver, Colorado as the mainland extension of ProService Hawaii, the largest and most trusted HR partner in the state of Hawaii. Backed by ProService 25-plus years of PEO experience and IRS CPEO certified, Obsidian HR brings enterprise-level HR infrastructure to Colorado businesses while maintaining a locally-staffed, relationship-first service model. The firm is known for exceptional responsiveness - answering 97% of client calls before voicemail.

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